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Found 69 Manuals
AIDX
Aviation Information Data Exchange (AIDX) is the global XML messaging standard for exchanging flight data between airlines, airports and third parties
- Publication
- Free
- Airline Operations
- Free
Aircraft Maintenance Optimization Guidelines
The Aircraft Maintenance Optimization Guidelines are the most comprehensive summary of aircraft maintenance program basics.
- Publication
- Airline Operations
Airline Coding Directory
The Airline Coding Directory (ACD) is the official industry source for airline and airport codes worldwide.
- Publication
- Coding
Airline Industry Reservations Interline Message Procedures (AIRIMP)
The A4A-IATA Reservations Interline Message Procedures (AIRIMP) is the reference for communications standards for the handling of Passenger Reservations Interline Messages.
- Publication
- Retailing & Finance
Airline Operational Cost Management Guidelines
The Guidance Material & Best Practices for Airline Operational Cost Management (AOCM) assists airlines in developing cost reduction program
- Publication
- Airline Operations
Airline Sustainability Reporting Handbook
The Airline Sustainability Reporting Handbook (ASRH) is a tool for corporate social responsibility reporting using Global Reporting Initiatives (GRI) standards
- Publication
- Sustainability
Airport Development Reference Manual (ADRM)
For more than 50 years, the Airport Development Reference Manual (ADRM) has been recognized as the industry’s most important guide for airport planning and development.
- Publication
- Airport Infrastructure
Airport Handling Manual (AHM)
The Airport Handling Manual (AHM) contains all the industry-approved policies and standards to support safe and efficient ground operations above and below the wing.
- Publication
- Airport Infrastructure
- Airline Operations
- Ground Operations
API-PNR Toolkit
The API-PNR Toolkit includes presentations and videos, dynamic checklists and reference material to help you design passenger efficient data programs.
- Publication
- Free
- Passenger Experience
- Security
- Free
Aviation Cybersecurity Library
The Aviation Cybersecurity Library contains relevant guidance materials to help the industry in its effort to increase its posture and maturity towards cybersecurity.
- Publication
- Security
Baggage ID
IATA Airline Baggage Identification Chart is used for baggage claim forms distributed among passengers.
- Publication
- Airline Operations
Baggage Reference Manual (BRM)
The baggage reference manual (BRM) helps manage baggage operations, presenting potential issues that occur along a baggage chain and ways to solve them.
- Publication
- Passenger Experience
- Airline Operations
Billing and Settlement Plans (BSPs) Data Interchange Standards
DISH is the global data interchange standard implemented by all Billing Settlement Plans (BSPs)
- Publication
- Retailing & Finance
Cabin Operations Safety Guide
The IATA Cabin Operations Safety Guide is intended to give airlines the tools they need to create and update safety procedures and policies.
- Publication
- Safety
Cargo Agency Conference Resolution Manual
This Cargo Agency Conference Resolution Manual (CACRM) includes all amendments adopted at the Cargo Agency Conference.
- Publication
- Cargo
Cargo Claims & Loss Prevention Handbook
The Cargo Claims and Loss Prevention Handbook (CCLPH) explains the entire claims process from the time the claim is received until it is settled.
- Publication
- Cargo
Cargo Services Conference Resolution Manual
The Cargo Services Resolution Manual (CSCRM) includes all amendments adopted by the Cargo Agency Conference.
- Publication
- Cargo
Cargo-XML Toolkit
The Cargo-XML Toolkit provides standards for the electronic exchange of information for the air cargo industry.
- Publication
- Cargo
CargoLink - Directory of Cargo Professionals
CargoLink is an online directory for the cargo supply chain with more than 6,000 freight forwarders, airlines, airports & industry suppliers.
- Publication
- Cargo
City Code Directory (CCD)
The City Code Directory (CCD) is the reference for numerical and alphabetical codes for countries, cities, airports, currencies and area codes for passenger fares and cargo rates.
- Publication
- Coding
Codes - Airline and Airport Codes Search
Official directory of IATA codes used by airlines and airports, including IATA 3-letter and 2-letter codes.
- Publication
- Coding
Compassionate Transportation Manual
The Compassionate Transportation Manual (CTM) contains shipping guidelines for funeral operators, airlines and freight forwarders involved in the repatriation of human remains by air.
- Publication
- Cargo
Competency-Based Training & Assessment (CBTA) Library
The CBTA Library contains documents that consolidate the best practices for the implementation of effective and efficient CBTA programs for flight crew training.
- Publication
- Airline Operations
Crisis Communications Guidelines - Social Media
Free guidelines and best practices on dealing with the media after an aviation accident in the age of digital. For airlines, airports, manufacturers.
- Publication
- Free
- Other
- Free
Dangerous Goods Regulations (DGR)
IATA's Dangerous Goods Regulation (DGR) helps you classify, mark, pack, label and document dangerous shipments and hazardous materials in compliance with air transport regulations.
- Publication
- Cargo
Dangerous Goods Training Programme-Workbooks
IATA's Dangerous goods training programs are designed to familiarize students with the various sections of the DGR manual.
- Publication
- Cargo
DGR Data eList Products
The DGR eList is a database product derived from the annually produced IATA Dangerous Goods Regulations manual.
- Publication
- Cargo
Essential Documents on International Air Carrier Liability
Essential Documents on International Air Carrier Liability, a unique compilation of applicable international treaties. conventions and industry agreements.
- Publication
- Regulations & Law
Fatigue Management Guide for Airline Operations
The Fatigue Management Guide for Airline Operations supports Fatigue Risk Management Systems (FRMS), presenting the common approach of pilots, regulators and operators to this complex issues
- Publication
- Free
- Safety
- Free
Fuel Servicing Guidelines
IATA fuel guidelines, developed by the Technical Fuel Group in consultation with fuel specialists aim to enhance safety in critical fuelling tasks
- Publication
- Airline Operations
Global Passenger Survey (GPS)
The IATA Global Passenger survey (GPS) details the preferences of air travelers from the point of ticket purchase till the point they collect their bags at their destination
- Publication
- Passenger Experience
- Travel & Tourism
GOXML Toolkit
- Publication
- Ground Operations
Guidance Material and Best Practices for Pilot Aptitude Testing
The Guidance Material and Best Practices for Pilot Aptitude Testing manual supports enchanced safety and efficiency
- Publication
- Free
- Airline Operations
- Free
IATA Cargo Handling Manual
The ICHM covers the entire shipping process door-to-door and describes the operating procedures standard in every stage of the transport chain in plain language.
- Publication
- Cargo
IATA Clearing Services Exchange Rates
The IATA Clearing Services Exchange Rates are currency exchange files used to perform interline invoicing and settlement between airlines
- Publication
- Retailing & Finance
IATA Consolidated Exchange Rates
The IATA Consolidated Exchange Rate (ICER) provides daily updates of exchange rates/BSR for conversion of fares, taxes, and fees to alternate currencies of payment.
- Publication
- Retailing & Finance
IATA Ground Operations Manual (IGOM)
The IGOM is your definitive source for the latest industry-approved standards harmonizing ground handling processes and procedures for frontline personnel.
- Publication
- Airport Infrastructure
- Ground Operations
IATA Health and Safety Checklist for Air Operators (IHSC)
The IATA Health Safety Checklist (IHSC) for airline operators provides the standards and recommended practices for self-assessment related to ICAO Public Health Corridor (PHC).
- Publication
- Safety
IATA List of Ticket and Airport Taxes and Fees (ILTATF)
The IATA List of Ticket and Airport Taxes and Fees (ILTATF) is tool for the collection, filling ticketing, remitting, interlining of various ticket and airport taxes, charges and fees.
- Publication
- Retailing & Finance
IATA Rates of Exchange
IATA Rates of Exchange (IROE) provides monthly updates of IATA currency rates of exchange used by the industry for fare/rate construction.
- Publication
- Retailing & Finance
IATA Safety Report
The IATA Annual Safety Report uncovers aviation safety concerns and develops prevention strategies to ensure the ongoing enhancement of safety
- Publication
- Free
- Safety
- Free
IATA Technical Peripheral Specifications (ITPS)
The IATA Technical Peripheral Specifications (ITPS) describes all exchanges of Departure Control Systems (DCSs) to device communication and all device responses regarding Common Use.
- Publication
- Passenger Experience
- Airline Operations
Infectious Substances Shipping Regulations (ISSR)
The infectious substances regulations includes information applicable to the transport of by air, sea, rail, road, mail of biological products and clinical waste.
- Publication
- Cargo
Integrated Risk and Resilience Management Manual (IRRM)
The Integrated Risk and Resilience Management Manual (IRRM) focuses on emergency response (ERP) and integrated risk management in aviation.
- Publication
- Safety
- Security
International Aircraft Financing (IAF)
Gain insight into the world of acquiring and financing aircraft with a manual covering air law, economics, taxation, accounting, insurance, politics and engineering.
- Publication
- Retailing & Finance
IOSA Standard Manual (ISM)
The IOSA Standards Manual (ISM) contains guidance to make up the assessment criteria for the IOSA Audit and provides further information on IOSA XML products.
- Publication
- Safety
ISAGO Standards Manuals
The IATA Safety Audit for Ground Operations (ISAGO) Manuals is a collection of best practices and standards to improve ground safety and reduce ground damage.
- Publication
- Safety
- Ground Operations
Labels, Markings, Posters and Signage
IATA offers a wide variety of fully compliant labels, markings and posters that may be required on packages of dangerous goods and help overall awareness.
- Publication
- Cargo
Lithium Battery Shipping Regulations
Powering the safe transportation of lithium batteries by air. Information needed for supply chains to ensure they are complying with those shipping guidelines.
- Publication
- Cargo
Live Animals Regulations (LAR)
The Live Animals Regulations (LAR) is the essential standard to ship animals in a safe, humane and cost-effective manner.
- Publication
- Cargo
Lost Found Property Chart
The Lost and Found Property Items chart identifies belongings that passengers frequently lose as carry on items.
- Publication
- Airline Operations
Maximum Permitted Mileage Manual (MPM)
The Maximum Permitted Mileage Manual (MPM) contains the Maximum Permitted Mileage distances for every city pair, which is required in fare construction and to establish prorate factors.
- Publication
- Retailing & Finance
Medical Manual for Aviation
The IATA Aviation Medical Manual focuses on airline administration and operations from a medical/health point of view for passengers and crew
- Publication
- Free
- Safety
- Free
Multilateral & Bilateral Interline Traffic Agreements
The Multilateral Interline Traffic Agreement (MITA) manual and Bilateral Interline E-ticketing Agreements (BIETA) presents all interline agreements in digital formats for easy integration with your systems.
- Publication
- Retailing & Finance
One ID Handbook
The One ID handbook explains travel identity forms and options for trusted digital Identifications suitable for air travel.
- Publication
- Passenger Experience
Passenger Tariffs Conference Composite Manual
The Passenger Tariffs Conference Composite Manual (PTCCM) formerly called the Passenger Standards Conference Tariffs Manual (PSCTM) includes definitions, mileage, fare and currency principles and interline baggage rules.
- Publication
- Retailing & Finance
Passenger Agency Conference Resolutions Manual
The Passenger Agency Conference Resolutions Manual contains the Resolutions of the IATA Passenger Agency Conference
- Publication
- Travel & Tourism
Passenger Services Conference Resolution Manual
The Passenger Services Conference Resolution Manual (PSCRM), formerly called the Passenger Services Conference Manual, contains all resolutions for passenger and baggage processing in interline environment.
- Publication
- Passenger Experience
- Travel & Tourism
- Airline Operations
Perishable Cargo Regulations
The Perishable Cargo Regulations (PCR) has all the up-to-date, best-practice information you need to develop loss-minimizing perishable shipping processes.
- Publication
- Cargo
Reservations Handbook
The Reservations Handbook is designed to provide a central source of reservations procedures and practices.It addresses every possible reservations scenario including internationally agreed upon rules and interline reservation procedures.
- Publication
- Retailing & Finance
Revenue Accounting Manual
IATA Revenue Accounting Manual explains the standard billing procedures for the interline accounting of passenger, cargo, Universal Air Travel and miscellaneous revenues.
- Publication
- Retailing & Finance
Security Management System (SeMS) Manual
The Security Management System (SeMS) Manual focuses on essential aspects of aviation security management, including accountabilities, risk assessment, communication.
- Publication
- Security
Standard Computerized Airplane Performance (SCAP)
SCAP is a specification which defines the interface requirements for aircraft manufacturer supplied inflight performance software for implementation in the airline user environment.
- Publication
- Airline Operations
Standard Procedures for Preloading Advance Cargo Information (PLACI) Manual
IATA's Preloading Advance Cargo Information Guidelines provides harmonized and standardized procedures for advance cargo information filing in a unique, comprehensive manual.
- Publication
- Cargo
Standard Schedules Information Manual (SSIM)
The Standard Schedules Information Manual (SSIM) standardizes airline scheduling and slot data handling procedures.
- Publication
- Slots
Temperature Control Regulations (TCR)
The Temperature Control Regulation (TCR) contains all the information you need to ship temperature-sensitive products: carrier and government regulations, packaging, documentation requirements
- Publication
- Cargo
Ticketed Point Mileage (TPM)
The official source for flown mileages between all points used by airlines is the Ticketed Point Mileage Manual (TPM) that includes more than 65,000 city pair mileages.
- Publication
- Retailing & Finance
Ticketing Handbook
The Ticketing Handbook is the official guide to worldwide airline passenger ticketing.
- Publication
- Retailing & Finance
ULD Regulations
ULD regulations help ground handlers and airline workers process freight efficiently and safely while reducing delays, fines and aircraft damage.
- Publication
- Cargo